• FOR those like myself who do not have a computer at home or a smartphone and who wish to protest at the closure of rail ticket offices (deadline is midnight the day before Friday September 1), I discovered a phone number 0300 123 2350, available 24/7 up to the deadline.

I waited only five minutes to get through and then a nice real person logged my concerns. There is also a Freepost address to write to at Ticket office closure consultation, FREEPOST RTEH-XAGE-BYKZ, London Travel Watch, PO Box 5594, Southend-on-Sea SS1 9PZ.

BETH SHAW, NW3